2026 Order Process

Placing an order:

• To simplify the ordering process in 2025 there will no longer be a hatching schedule posted. Customers can order any breeds listed on the website and during checkout you will choose a desired month for pickup.
• After I have reviewed the order, I will respond with a confirmed pickup date. For chicks it will be a Saturday or Sunday and for older pullets it will be a week range. You can then choose and schedule the day that works for you.
• If you have any trouble finding or adding a bird you would like, please submit a REQUEST FORM and I will get it added to your order.
• Orders can be submitted without making a deposit but birds will not be held until a deposit is made.
• For Venmo the deposit is 50% with a maximum of $100.
• For PayPal or Credit Cards, I can’t make the website charge $100 maximum so it will charge 50% plus a small non-refundable payment processing fee defined before checking out. (Generally 5%)

• For fastest order processing and best chance at getting the pickup date and breeds you want, make a deposit after submitting the order. Then when I manually process the order, March-May it could be 14 days otherwise 2-3 days at most, you will receive a FINAL CONFIRMATION email with a pickup date and your birds will be held.
  • If the Final Confirmation has any major differences from your requested order, email me back and I will see what I can do or you can request a refund of your deposit.
  • If you have a desired pickup date, for most orders that should not be a problem. However April and May are super busy so exact pickup dates might not be possible at that time.
  • Pricing also should not change after submitting. But if I need to pull some birds from a previous hatch then pricing will update while it is being processed (usually $5 per week). I will let you know of any pricing changes and I will also hold the others you requested while you decide. If at anytime during this you change your mind you can request a refund.

If you want freshly hatched chicks:

• You can place a preorder or wait for the weekend when I usually have chicks available for same day pickup no preorder needed.
• CHICK PREORDERS WILL NOT BE SCHEDULED UNTIL THE START OF APRIL. If you would like to pickup before April you will have to acknowledge potential issues during checkout and that you wont get angry if they occur. You must acknowledge that you understand that availability is more unpredictable this time of year. You also understand that chicks maybe less resilient due to temperatures as well. Jan-April is especially unpredictable for chicks. If you accept these issues and would still like to pickup before April, you can mark this during checkout.
• If you preorder they must be picked up on the availability date listed in your order confirmation for the freshly hatch chick price. Technically they are usually about 3-5 days old at this point.
• Baby birds are very sensitive and delicate and can die for various reasons due to no fault of you or I. Koops Coops is different then other farms in that I will replace your chicks if they die within 3 days of purchase. No refunds and large fowl chickens only.
• For preordered chicks it is possible that due to last minute problems or issues with a hatch that a breed(s) may not be available for your pickup. I will not be able to call each customer before appointments but if this does occur I will supply alternative breeds for your pickup.

If you want 2-3 month old pullets:

• At 4 weeks old chicks are fully feathered and moved out into a coop without heat. At 2 months old they can handle snow.
• You can place a preorder to pickup all your desired breeds at one time or you can watch the Yard Sale page and choose birds for immediate pickup.